On the flipside, Security Management (sans certain people) are the shadiest people I've ever met, with the biggest superiority complexes ever, and they'll blatantly screw you over if it benefits them in the long run. 0 Part-time 21 hours ago Full Job Description Overview: The role of Parking Cashier at Hard Rock Hotel & Casino Atlantic City is to Amplify the level of service and elevate the guest experience.When I started working at AC's Hard Rock, I came on with the best of intentions, and I've met and befriended some of the most fun and interesting people (both co-workers and guests) on the job, that made the job fun, and I'll miss those individuals greatly. In this role, Parking Cashiers will be initial greeters of the property and will set the tone for each of our guest's visit. Parking Cashiers will service a range of clientele, all of which are expected to be treated with first-class service in all aspects of their interaction. Under direction of the Valet Supervisor, the incumbent ensures the swift expedition of our guests through the parking process while creating genuine rapport with them upon arrival. Responsibilities: Conducts him/herself in accordance with all Gaming Control Commission Regulations as well as departmental policies and procedures. Acknowledge all guests utilizing the 10/5 rule and using the guest name whenever possible. Works with existing Hard Rock standards and develops property-specific standards to ensure exceptional quality, value, and presentation of service standards. Creates a culture of high ethical standards, integrity and service at all times. Utilizes effective communication to create a culture of excellence and professionalism as it relates to customer service, employee relationships and interdepartmental interactions. Expresses positive body language and attitude while delivering superior customer service at all times. Participates in quality assurance program and helps Guest Services achieve a top-tier customer ratings.

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